Your privacy is our priority. This policy clearly explains how 7qk collects, stores, uses, and protects your personal data as a member of our online gaming platform.
Six key pillars that ensure your personal data remains safe and protected on the 7qk platform at all times
All data transmitted between your device and 7qk servers is protected with military-grade 256-bit SSL encryption. Your information cannot be intercepted by any third party while in transit.
Your personal data is stored on servers protected by multi-layered firewalls and real-time intrusion detection systems, ensuring access is granted only to authorised personnel.
7qk has never sold, rented, or shared member personal data with advertisers or third parties without your consent. Your data belongs to you — it is not a commodity for our business.
Only 7qk personnel with a legitimate job requirement are permitted to access member personal data. All access is logged and periodically audited to ensure compliance with internal policies.
You have the right to request access, correction, or deletion of your personal data at any time. Requests will be processed within 14 business days, subject to legal retention requirements.
7qk's data protection practices align with leading international privacy standards. We continuously update our internal procedures in line with the latest developments in data protection legislation.
7qk ("we", "our platform" or "7qk.wine") takes the privacy of our members very seriously. This Privacy Policy is designed to transparently explain how we handle the personal information you provide to us or that we collect when you use our online gaming platform.
As a platform trusted by hundreds of thousands of members across Malaysia, we understand that your trust depends not only on the quality of games we offer, but also on how we safeguard your personal information. We are therefore committed to ensuring every aspect of your personal data handling meets the highest standards.
7qk collects several categories of personal data when you interact with our platform. Below is a complete list of the types of data we collect and the purposes for which they are collected:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number | KYC verification, fraud prevention |
| Contact Information | Email address, phone number | Account communications, notifications |
| Financial Data | Bank account number, deposit/withdrawal transaction records | Payment processing, AML compliance |
| Usage Data | Game records, betting history, session duration | Service improvement, responsible gaming |
| Technical Data | IP address, device type, browser, operating system | Account security, fraud detection |
| Cookie Data | Website preferences, login sessions, analytics data | User experience, usage statistics |
We only collect data that is genuinely necessary for the stated purposes. We do not collect sensitive data such as medical information, political views, or religious beliefs.
The personal data we collect is used responsibly for the following purposes:
7qk does not sell or rent your personal data to any third party. However, in the following limited circumstances, we may share your data with necessary parties:
All third parties we work with are bound by strict confidentiality agreements and are not permitted to use your data for any purpose other than those specified in their agreement with 7qk.
The 7qk platform uses cookies and similar tracking technologies to enhance your experience. The following are the types of cookies we use:
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect certain platform functions, including the ability to remain logged in.
We continuously invest in our security infrastructure to ensure your personal data remains protected at all times. The security measures we implement include:
As a 7qk member, you hold the following rights regarding your personal data. All requests will be processed within 14 business days:
Request a copy of the personal data we hold about you in a readable format
Request correction of inaccurate or incomplete personal data held in our records
Request deletion of your personal data, subject to legal retention requirements
Object to the processing of your data for direct marketing purposes at any time
Receive your data in a structured format that can be transferred to another platform
Request restriction of your data processing under certain specified circumstances
To exercise any of the above rights, contact our Privacy team via the platform's live chat or support email. We may require identity verification before processing your request.
7qk retains your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal requirements. Our general data retention guidelines are as follows:
When your data is no longer needed and there is no legal obligation to retain it, we will securely delete or destroy it using industry-standard methods.
The 7qk platform integrates games and services from trusted third-party providers. While we take care in selecting our partners, this Privacy Policy applies solely to the 7qk platform itself.
Third-party game providers integrated with our platform have their own privacy policies. We encourage you to review the privacy policy of any game provider you use if you wish to understand how they handle your game session data.
The 7qk platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of minors. If you have reason to believe that an underage individual has registered an account on our platform, please contact our support team immediately.
Should we discover that we have inadvertently collected personal data from individuals under the age of 18, we will take immediate action to delete that data and close the relevant account.
7qk reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, technology used, legal requirements, or other operational reasons. When we make significant amendments, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of the 7qk platform after any amendments take effect signifies your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, you may contact us through the following channels:
For specific inquiries regarding your privacy rights or data access/deletion requests, please include "Privacy Request" in your message subject line so we can route it to the responsible team more promptly.